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Are you an experienced field manager who is also a strong people leader? Do you have experience with market development reps and have the ability to inspire your team to meet and exceed Client goals?

Overview
PURPOSE:

As the Field Operations Manager you will act as a liaison between the account team and the field,and will manage all aspects of the field including: driving performance against KPIs; advocating for the brand and providing coaching, mentoring and leadership to your team; and stay up to date on the most current technology and brand initiatives to communicate to your team and consumers.

ESSENTIAL FUNCTIONS:

Manage performance of a team which will include in-store visitation, performance evaluation, side by side selling, career plan development, and other staff assessments as needed
Facilitate weekly conference calls with team and communicate with Client Service Manager on a regular basis
Provide leadership, guidance and motivation to direct reports in order to develop skill sets based on their career goals and overall program goals
Provide program direction and development; manage program KPIs and provide prompt creation and communication of all reports
Communicate with client and or client as needed to understand strategic direction and enable the account team to create added value programs that achieve client goals and objectives.
Provide strategic client solutions in conjunction with the Client Service Director; evaluate program results, impact change and turnkey all aspects of an account
Display a professional demeanor while representing our client and BDS
Complete all administrative duties and other tasks requested by manager
Travel required

EDUCATION AND EXPERIENCE:

High school diploma or equivalent required; College degree preferred
5-7 years of retail management, field management, or territory management; Previous experience in a field sales/retail environment preferred
Consumer Electronics experience is a must; Wireless and/or Digital Imaging product knowledge is preferred

SKILLS AND REQUIREMENTS:

Great attention to detail
Professional demeanor
Ability to manage a team remotely
Strong interpersonal communication skills both written and verbal
Detail oriented; possess time management and organizational skills
Ability to build relationships and demonstrate solid customer service skills
Must possess strong self-confidence and the ability to build personal credibility
Compelling presentation and influencing skills
Ability to be flexible and adapt quickly
Ability to travel within a designated market 50% of the time
Located in an existing client market; preferably New York
Computer Skills: Proficient in Word, Excel, PowerPoint, Access and Outlook
Windows based PC access

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this job, the employee is required to:

Regularly sit, stand, walk, bend over, reach overhead, crouch, kneel, grasp, talk and/or hear, and drive
Always carrying and lifting something into stores up to 10 lbs.
Frequently lift and carry up to 25 pounds
Regular travel within assigned territory, have access to daily reliable transportation
Continuous hand/eye coordination and fine manipulation
Important Information
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development, and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms, and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with regional offices in New York City, New York; Chicago, Illinois; and Columbus, Ohio. Visit us at www.BDSsolutions.com for more information.

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