Job Board

Premier Talent Partners is looking for Customer Service Representatives for several entry-level positions for our growing clients. The ideal candidate will be enthusiastic, welcoming, and charged by multitasking. Please be tech smart and have experience with customer service, strong written skills, and phone-based professionalism.

DUTIES & RESPONSIBILITIES:
Handle inbound calls and emails, providing support to customers in a timely manner
Field complaints and respond to inquiries
Act as a liaison between customers and upper management
Provide technical support and assist with troubleshooting
Contribute new ideas about how to improve client experience

QUALIFICATIONS/EXPERIENCE:
A Bachelor’s or Associate’s degree (preferred, not required)
Experience with customer service (retail, hospitality, etc.)
An upbeat and positive attitude, with the ability to work both in a team environment and independently
Must be a quick-learner and detail-oriented, with the ability to multi-task effectively
Have exceptional phone-based and online customer service professionalism