Inside Sales Account Manager
Posted: 23 August, 2022Organization: Moving Sales Professionals
Location: Baltimore, MD
Looking for Customer-Focused, experienced Inside Sales representatives to join our family! Seeking responsible, highly motivated Sales Representatives who are ready to take on all sales responsibilities. Under the direction of call center management, provide customer service via telephone, email, text to clients in need of moving services. Answer phones, emails, and texts in an effort to gather information professionally and efficiently. The Representative acts as the primary contact between our company partners and customers. The successful candidate will constantly strive to meet all sales goals and exceed customer expectations.
Work Schedule:
• East Coast Shift - Full Time – 9a - 5p
• Central/Mountain Shift - Full Time – 11a - 7p
• West Coast Shift - Full Time – 12p - 8p
• Weekends Only - Saturday and Sunday - 9a - 6p
• Part Time - Flexible Schedule - Support our growth
• Remote Option is coming
Tasks:
• Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
• Work with customers to determine their needs and recommend the right product or service to solve the customer's relocation/project needs
• Develop and cultivate strong relationships with customers for repeat and referral opportunities
• Use company literature and available training resources to stay up to date on product features
Desired Skills and Attributes to be Successful:
• Previous experience with over the phone sales
• Previous experience in the moving industry preferred
• General understanding of the principles of sales
• Experience with customer service
• Proven record in achieving sales quotas
• Motivated to succeed in a high-energy, high-volume environment
• Must be well-spoken and able to communicate effectively and professionally
• Have the ability to manage multiple tasks and prioritize appropriately while working independently
• Good knowledge of relevant computer programs (Word, Excel, Outlook, Zoom)
• Previous Experience with CRM(Customer Relationship Management) and pipeline management
• Ability to manage a moderate/high volume of inbound/outbound phone calls daily
• Experience in telesales or customer service preferred
• Experience in the moving industry is highly desirable
Benefits:
• Paid on-the-job training • Production Bonus, personal and office
Salary:
• Hourly base plus commission, personal and office bonuses
Moving Sales Professionals
About Moving Sales Professionals:
Here are some stats/details about Moving Sales Professionals: www.movingsalesprofessionals.com
Number of years in business - 4 years
Number of team members - 13
2021 Booked Sales - $8.5million
2022 Sales Goal - $16million
Fun, fast-paced environment where we all support each other's success.
Multiple shifts - We are national:-) - Full time, part time, weekends, make your own schedule
3 channel pay structure - hourly, commission and bonus(individual and office)
A lot of independence - We hate micromanaging
Paid Training
Work/family balance focus...we are big on this
Advancement/Managerial opportunities