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Bike and Ski Shop Mechanic- Full Time $20.86 - Tysons

What's cool about this job
REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.

Want to work on building and assembling REI equipment on a daily basis? Awesome, then keep on reading to learn more about our Bike and Ski Shop Mechanic role. The Bike & Snow Shop Mechanic is a key member of the retail store Shop team. This job contributes to REI's success by assembling, servicing, and repairing bikes and/or snow sports equipment to REI and manufacturer standards. The shop mechanic delivers exceptional services to customers both in the shop and on the retail floor. This job may also include working in the rental department. Here are the primary responsibilities of what you would do:

Execute shop services meeting or exceeding customer and REI expectations for quality and safety standards. Assemble, service and repair action sports equipment to REI and/or manufacturer standards.
Provide exceptional customer service by assessing customer needs, checking in and out shop and rental equipment per REI standards.
Promotes the sale of REI goods and services as well as engaging in the steps of REI's Sales and Service Training.
Report significant quality and safety issues to the Shop Service Manager and Retail Sales Manager.
Assist with maintaining equipment and ensure a clean, secure and safe work environment.
Support the team's achievement of key goals through individual contribution.
Promote the benefits of REI Membership.