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33 Realty, a Poplar Company
33 Realty is your reliable and experienced Chicago multifamily property management company with over a decade of success in the industry. Our focus revolves around managing every aspect of your property while creating a plan to increase rental rates and your property value.

Why We Need You
We can’t forge our path without you. If you bring experience, passion, and positivity to every role you encounter, then we’d like to talk.
Our ideal Assistant Director candidate is well-versed in performance and operations management and competent in assuming delegated duties. They are proactive leaders and critical thinkers, ready to solve problems before they become obstacles.

Roles and Responsibilities:
Onboard and train new Property Management staff on 33 Process and Property Management-related topics.
Travel to properties on a regular basis to oversee updates and issues.
Meet with team members on a scheduled and ad-hoc basis to improve and develop skills.
Maintain 33’s superior customer service and quality standards by developing and implementing action plans to coach the team.
Review workload of staff, ensure timely completion of tasks, provide assistance or reassign as needed to ensure deadlines are met.
Review and resolve escalated tenant issues.
Provide excellent customer service to property owners by providing prompt responses, with questions and concerns handled with a professional sense of urgency.
Conduct a review of Financial Reporting and provide feedback to Property Managers.
Lead and execute special projects as assigned by the CRO.
Hybrid Schedule: Working at the main office 3 days per week, 2 days work from home (WFH)

Requirements:
Knowledge of relevant Property Management laws, regulations, and quality standards.
Proficient in Wrike, AppFolio, MS Office (especially Excel) and Gsuite;
Proficient in Property Budgeting
Outstanding communication skills;
Excellent organizational and leadership skills;
Aptitude in problem-solving.
5 years of Property Management experience.

We’re proud to offer an incredible benefits package to our employees, including:
Health, Dental, and Vision Insurance
401k
Fitness Bonuses
Smart Casual Dress Code
PTO, as well as paid volunteer days
Ventra Benefits
Free Snacks and Drinks
A beautiful, high-energy office in River North
“Own It” - An ongoing course offered to all our employees, teaching trade secrets so they can successfully own and develop properties of their own
A strong culture and sense of community
A lasting vision for the future (Our leaders are humble and committed to positive change)
If you’d like to join one of the best Real Estate Companies in all of Chicago, (according to PropertyManagement.com) then we’d love to see your resume. We are dedicated to pursuing and hiring a diverse workforce.

Thank you for thinking of 33Realty!