Job Board

Are you passionate about helping people explore the world and travel with purpose? Do you want to inspire people with extraordinary experiences that you can recommend with confidence? If so, update your CV today as we would love to hear from you.

OUR PERKS

Comprehensive health benefits
Employee rewards & recognition programs
401(k) retirement plan with employer matching contribution
Job advancement opportunities
Work from Anywhere for two weeks per year
Tuition reimbursement program
Two (2) volunteer days per year
Vacation Buy-up Program
Employee Referral incentives
Excellent Travel discounts for employees, friends and family members
About Adventure World Travel

Adventure World Travel goes above and beyond to create tailor-made unique and extraordinary travel experiences - awe-inspiring, incredible moments that will take pride of place among your memories forever. For over 40 years Adventure World Travel has specialized in curated soft-adventure trips to some of the world’s most exotic and unique destinations. It is a legacy that has been accomplished by generating uniquely fresh worldwide itineraries together with offering first class service and unparalleled choice. An ethos of authentic responsible travel is at the forefront of Adventure World Travel’s travel styles including wildlife and culturally immersive experiences.

An Adventure World Travel journey sets the stage for true discovery. Now is the time for you to discover your Adventure World Travel journey as a team member.

Our Parent Company is The Travel Corporation, a leading travel company comprising of well-known travel brands such as Contiki, AAT Kings, Trafalgar, Adventure World Travel, Uniworld Cruising and Insight Vacations. The Travel Corporation is represented by over 40 sales offices and 10,000 team members globally, whilst serving over 2 million customers annually across more than 70 countries.

The Role

Our consultants are highly trained specialists who love nothing more than creating itineraries that will provide lifelong memories, while offering the highest level of service and sales support. We are looking for people passionate about not only their destination, but who also strive to build unique custom itineraries focusing on our core values; sustainability; responsible travel; wildlife and authentic cultural experiences.

Key responsibilities will include:

Work together with our travel agent partners and guests providing consistent high levels of sales and service support
Address queries in an efficient manner in a multi-channel contact center environment
Service our customers from start to finish, organizing everything from flights, tours, pre and post accommodation and everything in between
Consistently meet and exceed sales and service targets
Maintain a high level of systems, destination, and product knowledge, completing all relevant training updates
Address agent and customer issues in an appropriate manner, escalating as required
Take note of customer and agent feedback and relay to management to assist in the continuous improvement process
Work a flexible roster including Saturday when required
The Candidate

Your passion for travel gained through personal experience and knowledge and ability to relay this to our guests is essential for your success. You’ll be an excellent communicator and building strong relationships will come naturally.

You will also;

Bring strong experience working in a service-based role in a sales driven environment with results to match
Demonstrate strong destination knowledge and/or a passion for destination and willingness to learn
Display high level of organizational skills and ability to manage conflicting priorities
Possess a flexible approach to work with changing demands along with a solution focused mindset
Be proficient across the Microsoft suite and have the ability to pick up new systems with ease
Candidates with FIT working knowledge and experience will be highly regarded.

What's in it for you;

Join a company that is experiencing rapid global expansion and advance your career
Supported training and ongoing mentoring to grow your skillset
Flexible work options available
Travel to your destination once a year
A generous sales incentive scheme
Competitive travel discounts domestically and internationally for you and your family/friends
Fun and welcoming team and environment with regular social and networking events
Vaccine Mandate

All newly hired employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date.

Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law.

The Travel Corporation is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state or local laws or ordinances.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

How to Apply

If you like the sound of this opportunity and are ready to take on a new journey with Adventure World Travel, we’d love to hear from you. Simply click the APPLY NOW Button and upload your CV as well as a Cover Letter outlining your destination expertise and why you’re our next team member.