Job Board

PRIMARY FUNCTION:
We are looking for entry level, mid-level, and experienced Service Technicians to fill immediate openings. We specialize in
commercial and industrial facilities in San Diego County.
REQUIREMENTS: skills, knowledge, education
• Must have at least (4) years of relevant Plumbing field experience.
• Must have a valid driver’s license.
• Must have and provide a clean DMV report covering the past (3) years.
• Must understand and comply with all safety and OSHA requirements.
• Authorized to work in the United States.
• Must be capable of effectively speaking and writing in the English language.
• Knowledge of plumbing codes
• Capable of working alone or on a team.
• Communicate effectively with customers regarding technical issues.
• Plumbing Trade school or college courses a plus.
• Must understand the fundamentals of plumbing sewer systems, water heaters, sump pumps, recirc pumps,
thermal expansion tanks, backflow prevention, soldering, hydro-jetter and drain machine operation, etc.
• Must understand electrical troubleshooting.
SALARY RANGE: Hourly $25-50/hr. Based on Experience
BENEFITS
Full Benefits
Matching 401(k)
Paid Time Off
Paid Holidays
Equal Opportunity Employer
ABOUT PACIFIC RIM MECHANICAL
Pacific Rim Mechanical is the premier mechanical contractor in Southern California.
And we got there by strict adherence to one simple philosophy...
Always do the right thing.
Since our company inception in 1987, our core values haven’t changed. We still place the highest priority on
honesty, integrity and respect for our customers and employees.
TYPICAL DUTIES:
1. Technical Knowledge
• Maintain a high level of understanding of equipment capabilities and operations.
• Able to troubleshoot and correctly diagnose plumbing system failures and problems.
• Understand and stay current on industry trends and changes.
2. Quantity of work
• Demonstrate an ability to coordinate the overall resolution or multiple customer problems.
• Maintain personal discipline and composure in the performance of multiple customer services.
• Keep supervisor fully informed of work situations, which will impede your fulfillment of customer
commitments.
3. Troubleshooting
• Ability to diagnose and remedy common plumbing system issues
• Ability to accurately report problem situations.
4. Customer Relations
• Understand critical value of clients to Pacific Rim Mechanical and associates.
• Maintain same day/return call service group policy.
• Accept responsibility for correction of customer problems brought to your attention.
• Maintain positive communications with all Pacific Rim Mechanical customers and potential customers to
facilitate growth and opportunity.
5. Time Management/Planning
• Ability to stay organized for scheduling requirements.
• Focus on assignment completion to ensure customer satisfaction and timely invoicing.
• Ability to assist dispatcher with prioritizing.
• Maintain professional quality information files for reference with supervisor on payroll, billing, projects, etc.
6. Communication
• Communicate all project opportunities to service manager and projects sales representative.
• Communicate and reschedule all incomplete work with PRM dispatcher.
• Communicate situational information t appropriate customer contact.
• Prepare accurate data entry information.
• Communicate with customers, peers and associates in a courteous and professional manner.
7. Instructing others
• Maintain quality relationships with peers and associates.
• Ability to assists others in proper job development, preparation, layout installation, start-up and systems
testing.
8. Sales assistance
• Understand that sales play a key role in the future of the company.
• Provide direct sales assistance as directed by the service manager.
• Realize that timely delivery of service and communications is the key to customer perceptions of the company.
9. Service reports
• Complete all service reports the same day the work is performed.
• Provide accurate job numbers, equipment numbers, etc.
• Service reports represent an important validation of our services to our customers. They must be prepared in
a professional manner and always presented to the client.
10. Special Projects
• As assigned by the Operations Manager.
11. Vehicles
• Maintenance record keeping responsibility.
• Vehicle safety responsibility
• Professional driving skills required.
12 Safety
• Familiarity with all parameters of constriction safety, OSHA requirements State and Federal.
• A commitment to leadership in developing the safest possible workplace for fellow employee’s and
customers.
13 Internal Communications
• Realize the importance, to the overall success of the company to maintain positive relationships and
communications with all company divisions and personnel.