Patient Registry Services Specialist
Posted: 19 January, 2023
Organization: Department of Public Safety
Location: Minneapolis, MN
The purpose of this position is to provide assistance to the Office of Medical Cannabis (OMC) support center and Patient Registry. Responsibilities include reviewing and processing patient registry applications by providing technical assistance and customer service to callers pertaining to the medical cannabis program. This position will directly support seasonal call center staff in addressing questions from callers as well as provide assistance in performing key registry functions.
Qualifications
Minimum Qualifications
Resumes must explicitly reflect qualifications to be considered:
One year experience in a healthcare related call center
Experience working in a healthcare related patient registry
Customer service skills sufficient to respond to questions from the public and communicate program information effectively over the phone and through email
Preferred Qualifications
Knowledge of the Minnesota Medical Cannabis Law
Experience working in a large database containing confidential information
A background in training and education
Experience with computer programs such as Teams, SharePoint, Excel
Additional Requirements
This position requires successful completion of a background check.
Application Details
How to Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
If you have questions about the position, contact Courtney Sutliff at courtney.sutliff@state.mn.us or 651-201-5684.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Courtney Sutliff at courtney.sutliff@state.mn.us.
About Health Department
Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving and all people have what they need to be healthy.
Why Work for Us
Diverse Workforce
We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.
A recent engagement survey of State of Minnesota employees found:
95% of employees understand how their work helps achieve their agency’s mission
91% of employees feel trusted to do their jobs
88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
87% of employees report flexibility in their work schedule
Comprehensive Benefits
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:
Public pension plan
Training and professional development
Paid vacation and sick leave
11 paid holidays each year
Paid parental leave
Low-cost medical and dental coverage
Prescription drug coverage
Vision coverage
Wellness programs and resources
Employer paid life insurance
Short-term and long-term disability
Health care spending and savings accounts
Dependent care spending account
Tax-deferred compensation
Employee Assistance Program (EAP)
Tuition reimbursement
Federal Public Service Student Loan Forgiveness Program
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.
