Job Board

Kemper proudly serves growing niche and underserved markets by providing appropriate and affordable insurance and financial solutions. This is enabled by a team of dynamic, innovative employees who act like owners and are continually driven by intellectual curiosity, analytical superiority, and being world-class operators.

Kemper Life has a talented operations team that believes in this strategic intent. This role is a great opportunity for the right person who wants to be part team in a dynamic growing company. We are looking for the person who can help us make a difference by best serving the needs of our customers. Come join us in Growing for LIFE.

POSITION SUMMARY:

Are you looking for an opportunity to get in the door at a growing company? Kemper is looking for someone just like you! As part of the Kemper Policy Administration team, you will be part of a team that delivers on a promise to provide exceptional service to our Life and Health insurance policy holders! In this Full-Time position, you will primarily be responsible for processing incoming requests from our clients. The level and compensation will be commiserate with your experience.

During training this role is in-office and after training only in office Monday and Tuesdays, and work from home Wednesday - Friday.

LOCATION: This position is located in the Westport area of St. Louis, MO.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Thoroughly review, research and update policy information in accordance with policy standards
Data entry of policy information from incoming client requests
Process insurance notices timely through appropriate methods
Perform and complete special projects as assigned
Effectively manage daily workload within necessary service levels
Other duties as assigned.
This is a hybrid role (2 days in-office and 3 days WFH)
MINIMUM JOB REQUIREMENTS:

High school diploma or equivalent
General clerical/office work experience
CANDIDATE PROFILE:

Highly motivated and natural self-starter, independent thinker, great planner, and team player
Structured in thinking process and strong problem-solving skills, the ability to break down complex problems and find solutions
Ability to cope with uncertainty, learn fast, motivated by new and complex challenges
Manage information in a visually appealing and easy to understand method
Drive results across a team of dynamic communicators and professionals
Ability to quickly absorb complex issues, ensure alignment across cross-functional teams
Possesses a continuous improvement mindset
COMPETENCIES NEEDED:

Decision Quality – making good and timely decisions that keep the organization moving forward
Drives Results – consistently achieves results under difficult circumstances
Action Oriented – takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Collaborates – building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively – develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
Values Differences – recognizes the value that different perspectives and cultures bring to the organization
Nimble Learning – actively learning through experimentation when tackling new problems, using both successes and failures as learning fodders