Experience Coordinator
Posted: 5 April, 2023
Organization: XWELL
Location: Salt Lake City, UT
XWELL is a company focused on health and wellness for airport travelers. We have been around for 15+ years, and continuing to grow as a travel, health and wellness brand that is completely transforming the way people access care. Our upscale, in-airport wellness centers provide medical care, travel testing, wellness therapies, and a thoughtful curation of retail items.
We believe travel and exploration are intrinsic parts of a healthy lifestyle. As travelers, we need new tools that will allow us to protect our health and venture out with confidence. We crave a way to roam freely and the assurance of knowing that we’re doing it responsibly. Treat is a whole-health lifestyle brand, pioneering our new medical expertise and our wellness history to push into the future, providing access to integrated care anytime, anywhere in the world through technology and personalized services. Our team is ready to deliver on a promise of “traveler first” by providing a one-on-one experience in a safe and secure space.
We are currently seeking an Experience Coordinator to assist with the cleanliness and tidiness of the day-to-day operation. This position will be responsible for ensuring a safe and pleasant experience can be delivered to each and every traveler. As the Experience Coordinator, you will have the opportunity to greet customers, educate them on our products and services, and perform the checkout process to ensure the customer’s satisfaction after every transaction. You will effectively communicate with our service providers by notifying them of their client’s arrival. You will also play an administrative role by assisting with inventory, maintaining visual standards, spa cleanliness, and perform opening and closing procedures.
Benefits:
Sign-on Bonus of up to $1000
Referral Bonus of up to $500
Competitive hourly pay
Monthly incentive program
Flexible scheduling
Medical, Dental, Vision, and Pet Insurance
401k with 3% match
Generous PTO plan
Concessions discounts
Tuition Reimbursement
Merchandise Discounts
Qualities for Success:
Ambitious
Energetic
Articulate
Humble
Affable
Passionate
Curious
Positive
Flexible
Presentable
Qualifications:
High school diploma or equivalent
2+ years of support capacity (administrative, custodial, etc), medi spa experience is strongly preferred
Must have experience with wellness center technology and associated services
Must be knowledgeable in basic regulations and requirements including HIPAA
Must be detail oriented, naturally inquisitive and a proactive problem solver
Strong interest in Travel, Health and Wellness industries
Salary Description
$19-$22/per hour
