Job Board

Employee Perks

Employee Benefits (401k plans and match opportunities / Company paid Short-Term and Long-Term Disability / Tuition reimbursement / Affordable health insurance options)
Competitive compensation with opportunities for annual raises and promotions
Community focused culture that allows networking and involvement in Hampton Roads and Parts of North Carolina
An employee-focused, diverse, and member relationship driven workplace environment
Job Overview

Collectors receives members by telephone; provides general credit union information and collects past due delinquent accounts by telephone and written correspondence.

Major Responsibilities

Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.
Analyzes financial situation of delinquent borrowers; makes recommendations to repossess
collateral when other arrangements to bring the loan current are unsuccessful.
Maintains accurate files and reports on all collections activity.
Informs management of trends in loan underwriting contributing to delinquent/charged-off loans.
Testifies at legal proceedings as required.
Performs other job related duties as assigned.
Position Requirements

High School Diploma or equivalent
One to three years of similar or related experience
Must be able to operate a PC and related software programs with accuracy and speed
Physical qualifications include standing or sitting at a computer for extended periods of time and the ability to lift and carry up to 15 pounds
Collections experience is preferred
Posses time management and organizational skills.
Active listening and outstanding interpersonal skills are required to effectively communicate with employees and members both in person and by phone
EOE/AA/M/F/DISABILITY/VET

Human Resources will only contact qualified candidates upon receipt and review of your resume. No phone calls please.