Systems Engineer- Tampa
Posted: 5 July, 2023Organization: NBCUniversal
Location: Tampa, FL
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
The Tampa, FL Technology team has responsibility for partnering with our local & division teams to build, deploy and support the technical systems used at WRMD- Telemundo & WWDT NBCU Owned Television Station.
The Systems Engineer will be responsible for helping gather requirements, planning, designing and implementing systems within our mission critical, multi-tenant broadcast and enterprise IT environment. The role requires that you possess the necessary self-discipline to take ownership and responsibility for delivering technical solutions considering both business and technical needs of all customers with the goal of providing a quality product that meets the user needs. You will be part of a team of engineers that demonstrate superb technical competency, delivering internal customer-oriented solutions, mission critical infrastructure, and ensuring the highest levels of availability and performance. The role will suit individuals who are excited by the opportunity to work with leading edge technologies in the design, implementation and transition to IP based and highly virtualized broadcast environments.
Job Responsibilities
Develop strong working relationships with department leaders and their teams including Production Operations, Engineering, IT, Creative Services, Sales, Traffic and News Operations groups to manage systems, documentation, follow best practices and implement new technologies & deliver projects on time & within budget.
Work with internal / external Technical Support teams to ensure timely resolution of customer requests and issues.
Provide troubleshooting & support for systems, infrastructure and applications, including root cause analysis.
Evaluate and optimize workflows related to all broadcast systems including linear and IP fabric for video infrastructures, virtualized Windows & Linux environments, encode / decode platforms, newsgathering tools, NLE, Media Asset Management systems, distribution / transmission systems and other workflow tools.
Evaluate, test and install upgrades to all platform operating systems, applications, and hardware
Risk Management: Assess all issues, adds, changes to mitigate potential system impact.
Ongoing assessment of workflows, identifying manual processes that can be streamlined or improved upon with new hardware, software or automation
Participate in the testing of new technology.
Install, commission and configure new technology
Develop and maintain system documentation for operational and troubleshooting purposes.
Work with operations teams to ensure SOP’s & documentation are written and up to date
Produce work that is consistently professional, reliable and detail oriented.
Other duties as deemed necessary
Qualifications
Bachelor's degree in Computer Science, Broadcast Engineering or similar with 5+ years’ experience preferred. Equivalent experience considered.
Experience in a similar role with an ISP, media company, systems integrator or other relevant industry.
Desired Qualifications
Experience in supporting large scale systems to support business needs
Experience supporting a major market or network News operation
Proficient with IT routers, switches, firewalls, and port management applications
Proficient in A/V file transcoding, data archiving processes and video compression technologies & standards.
Hands on experience with support of non-linear edit systems such as Premier, FCP, Edius.
Demonstrated knowledge of media over managed IP networks and protocols.
Knowledge and experience with hardware virtualization
Knowledge of media workflow tools and production systems such as Vantage, Dalet, Ross Overdrive or similar.
Knowledge of distribution systems including RF, streaming and satellite.
Knowledge of newsgathering and communications systems
Strong ability to read and generate system documentation (Visio, ACAD).
Knowledge or proficient on the following:
Service Now ticketing system
Newsroom System Application Dalet
AWS Elemental servers
VMs infrastructure
General IP knowledge
Positive work ethic, ability to work well in groups to execute projects on time and on budget while meeting customer expectations.
Ability to communicate and interact effectively with diverse audiences across different departments, ranging from non-technical clients to technical professionals and operations staff.
Must be able to process large amounts of information, analyze this information and make sound decisions, sometimes under intense deadline pressure.
Knowledge of standard engineering processes such as change control and agile development concepts.
Must be keen to learn and develop new skills
Ability to work on own initiative
Excellent organization, collaboration and communication skills.
Knowledge and experience with setup, testing and documentation of proof of concept systems
Must possess strong multitasking skills and the ability to prioritize tasks
Eligibility Requirements
Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
Must be willing to work in Tampa & Ft. Myers, FL
Willingness to travel and work outside standard hours, including weekends
Must be willing to submit to a background investigation
Must have unrestricted work authorization to work in the United States
Must be 18 years or older
Ability to lift and carry 50+ pounds of gear
Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.