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For The Life You Choose, A Career to Match….

Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person’s unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through.

If this sounds exciting to you, we would love to have you on our team!

Norway Savings Bank’s Business Intelligence Team is seeking an Applications Analyst I!

In this role, you’ll act as a loan system core application expert and operational and technical support analyst.

Responsibilities include assisting our operations staff and management with the technical components of the core system applications and third-party origination software, and interacting with outside vendors as it relates to system development and implementation of new products and services.

You’ll serve as the primary point of contact for all service calls for user support, maintain archived data for future reference, and act as a subject matter expert for loan products and specification.

Additionally, as an Applications Analyst, you’ll monitor data integrity for all applications and products, and working with operational managers and partnering with technology, you’ll introduce new technology and software to obtained enhanced efficiencies.

To be successful in this role, you must be familiar with project management methodologies and act as a subject matter expert on bank wide initiatives as it pertains to their area of expertise.

Key Responsibilities: 

• Analyzes and monitors system requirements to develop, upgrade and implement industry specific products.
• Writes, implements tests, and then develops testing requirements and scripts for core system applications.
• Analyzes new system releases in preparation for implementation.
• Analyzes existing technology to ensure efficiencies are being gained to support multiple departments.
• Leads the technical theoretical concepts of system components; fields and values.
• Responds to report requests by using business intelligence report writing tools to support multiple levels of management.
• Provides encompassing support to multiple specialized system applications and interfaces.
• Ensures successful training with business line partners while providing support with excellence.
• Monitors data integrity for multiple applications and products.
• Administers review and remittance of loan related data to multiple third-party vendors.
• Assists with procedure development.
• Documents system issues and resolves and provides research support for error resolution.
• Works with business partners to introduce new technology and software to obtain enhanced efficiencies.
• Interacts with outside vendors as it relates to system development and implementation of new products and services.
• Serves as main point of contact for all service calls for user support and maintains an archival approach for cross training and development of operational staff

Our Candidate Must Have:

• In-depth knowledge of lending practices on both residential and commercial products.
• High School diploma or equivalent work experience.
• Three to five years of experience in system support
• Well versed in Microsoft Office Suite, database and spreadsheet systems.
• Excellent technical knowledge of computer administration and data elements.
• Extensive familiarity with financial institution system applications.
• Demonstrates consistent strong analytical and problem-solving skills.
• Possesses strong attention to detail.
• Is excellent at oral and written communication.
• Ability to multitask
• Demonstrates ability to perform critical thinking skills with excellent analytic and problem-solving abilities.
• Must be able to work independently and in a team environment
• Be flexible and willing to travel when needed
• Be flexible and willing to work evenings and weekends when needed

Working Conditions:

Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards. Minimal physical effort required; normally seated with freedom of movement on a regular basis; handling of light materials and supplies.

**External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.**  

 Norway Savings Bank is an Equal Opportunity Employer.