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Vitra Health is hiring, and we believe that our team is the key to our success. That is why we are looking for an Administrative Assistant to join our Finance team. If you’re a passionate, caring, motivated professional with a strong attention to detail. We encourage you to apply today!

VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts. That's why, at VITRA, we provide comprehensive assistance to caregivers with financial support, a customized care plan, community resources, and caring teams of nurses and case managers.

The Administrative Assistant, Finance position assists with finance and billing processes to ensure accuracy and efficiency in financial transactions. The role requires attention to detail and strong organizational skills to maintain precise financial and billing records.

Perks and Benefits:

• Health Insurance with a 75% employer contribution!
• Dental and Vision Benefits
• Supplemental Benefits including Life, Accident, Critical Illness and Disability Insurance.
• 401K with a company match
• Generous Paid-Time-Off
• Competitive pay rate
• Unique one-on-one care environment
• Supportive team structure and company culture with a focus on work/life balance
• Paid training opportunities
• Wellness Benefits

Key Responsibilities:

• Daily review and documentation of Electronic Health Record System data to ensure accurate billing.
• Resolve discrepancies and issues, escalating as needed in real time.
• Communicate with clients regarding billing inquiries.
• Maintain billing records and documentation, as needed to share and demonstrate data and metrics.
• Collaborate with internal teams to address billing-related matters, proactively seek resolution and process improvement.
• Other administrative finance and billing tasks as required.
• Foster culture of customer service and commitment to quality care.
• Serve as a brand ambassador for Vitra reflecting our vision, mission, and values.
• Show genuine interest and compassion for the communities we serve.

Education, Experience, and Licensure Requirements:

• Proficiency in computer literacy
• Strong organizational skills with the ability to prioritize tasks effectively
• Previous experience in administrative roles or billing-related positions is preferred
• Acute attention to detail
• Customer support experience is beneficial
• Bilingual English/Spanish

Physical and Environmental Demands

• Works in a clean well-lit environment with fluctuating temperatures in close proximity to others.
• Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.
• Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to negotiate stairs; requires visual acuity and manual dexterity to operate equipment.