Job Board

Housing/ Social Services Program Director

Posted: 5 February, 2025

Organization: Nurturing Care

Location: Los Angeles, CA

Housing/ Social Services Program Director (Orange County, LA County, San Diego County, Sacramento)

Program Director

With a seasoned team steadfastly dedicated to enhancing lives, we deliver tailored healthcare and social service solutions to individuals and families grappling with social, medical, behavioral, and developmental challenges. Our mission to transform lives is deeply rooted in principles of integrity, persistence, and steadfast trust.

By aligning with Nurturing Care, you’re not just accessing services but immersing yourself in a community profoundly committed to success.

Responsibilities:

Lead and manage a team, providing training and guidance to deliver high-quality services to under-resourced individuals, families, and communities.
Ensure program services align with Nurturing Care's vision, mission, and values.
Provide strong leadership for team operations.
Review and adhere to the work scope for each program according to contract guidelines.
Develop program work plans and standard operating procedures in collaboration with leadership team.
Oversee Cal-AIM program staff including Managers, Data Analysts/Billers, Housing staff, and Day Habilitation staff.
Engage executives in program development and enhancement activities.
Manage medical billing and data entry processes.
Program oversight and audit of case management, housing and health needs assessments, care plan documentation and practices.
Track program enrollments and activities, ensuring billing data accuracy.
Support and participate in program audits and conduct Quality Assurance and Utilization Reviews of program services.
Experience with Populations of Focus, including people experiencing or at risk of
homelessness, chronic health conditions, mental health and substance use, justice involved and birth equity.
Assist in program management, budget planning, and compliance reporting.
Ensure monthly program metrics are met and quarterly reporting is accurate.
Represent Nurturing Care at Cal-AIM program conferences, trainings, and related
meetings in the state of California.:
Build partnerships with local providers and funders to enhance community services.

Ensure compliance with confidentiality and HIPAA Privacy Rules.

Qualifications

Proven experience in program management and team supervision.
Strong leadership and organizational skills.
Excellent communication and interpersonal skills.
Knowledge of medical billing, data entry processes, and HIPAA Privacy Rules
compliance.
Experience in developing and managing program budgets.
Ability to work collaboratively across departments and with external stakeholders.
Strong problem-solving skills and attention to detail.
Commitment to the mission and values of Nurturing Care.
Ten (10) years of experience in healthcare, case management, homeless services or
working with vulnerable populations field strongly preferred. Behavioral Sciences (LCSW, LMFT, or LPCC) preferred.
Six (6) years of supervisory experience in homeless services or related social services